⚡ SERVICE CATALOG

OUR SERVICES

Comprehensive IT solutions engineered for performance, security, and reliability across South Carolina.

🛠IT SUPPORT 📊CONSULTING 🌐NETWORKING 💻HARDWARE 🔌CABLING 💾BACKUP
IT Support
01 / IT SUPPORT

24/7 Technical Support & Help Desk

When technology fails, every minute of downtime costs your business money. Our rapid-response IT support team is available around the clock to diagnose, troubleshoot, and resolve issues before they impact your operations.

We offer both remote and on-site support across all of South Carolina, with guaranteed response times tailored to your SLA. From a single workstation issue to a full server outage, we handle it all.

  • Remote support via secure encrypted connection
  • On-site dispatch throughout South Carolina
  • Proactive monitoring — we detect issues before you do
  • Dedicated account manager for each client
  • Ticketing system with real-time status updates
  • Monthly performance and health reports
⚡ 1-Hour Response 🔒 Encrypted Remote Access 🌐 Statewide Coverage
IT Consulting
02 / IT CONSULTING

Strategic IT Consulting & Planning

Technology decisions made today shape your business for years to come. Our senior consultants work alongside your leadership team to develop IT strategies aligned with your business goals, budget, and growth trajectory.

Whether you are planning a digital transformation, evaluating cloud migration, or optimizing your existing infrastructure, we provide the technical expertise and business acumen to guide every decision.

  • IT infrastructure assessment and gap analysis
  • Technology roadmap development (1, 3, 5 year plans)
  • Cloud migration strategy and execution
  • Vendor selection and contract negotiation
  • IT budget planning and cost optimization
  • Compliance and regulatory guidance (HIPAA, PCI-DSS)
📊 Initial Assessment 🚀 ROI-Focused
Network Administration
03 / NETWORK ADMINISTRATION

Enterprise Network Design & Management

A reliable, secure, and high-performance network is the backbone of your business. Our certified network engineers design, deploy, and manage network infrastructures that scale with your growth while maintaining peak performance.

From small office setups to multi-site enterprise networks, we architect solutions using industry-leading equipment from Cisco, Ubiquiti, and Fortinet, ensuring maximum uptime and security.

  • LAN/WAN design and implementation
  • Wireless network deployment (WiFi 6/6E)
  • Firewall configuration and management
  • VPN setup for remote workforce
  • VLAN segmentation and network security
  • 24/7 network monitoring and alerting
  • VoIP phone system installation
🔒 Cisco Certified ⚡ WiFi 6 Ready 🌐 Multi-Site Support
Hardware and Software
04 / HARDWARE & SOFTWARE

Hardware Procurement, Installation & Software Management

From sourcing the right equipment to deploying and maintaining it, we handle the complete hardware and software lifecycle for your business. We leverage our vendor partnerships to get you the best equipment at competitive prices.

Our software management services ensure your systems are always up to date, licensed, and optimized for performance — eliminating security vulnerabilities and compliance risks.

  • Workstation and server procurement and setup
  • Hardware repair and component replacement
  • Operating system installation and migration
  • Software licensing management and compliance
  • Patch management and update automation
  • Printer and peripheral device support
  • Asset tracking and inventory management
💻 All Major Brands 🚀 Same-Day Repair
Network Cabling
05 / NETWORK CABLING

Structured Cabling & Physical Infrastructure

A clean, organized, and properly installed cabling infrastructure is the foundation of a reliable network. Our certified cabling technicians design and install structured cabling systems that meet TIA/EIA standards and support your current and future bandwidth needs.

We handle everything from planning and installation to testing, certification, and documentation — leaving you with a professional, organized infrastructure that is easy to manage and expand.

  • Cat5e, Cat6, Cat6A, and fiber optic installation
  • Patch panel and rack organization
  • Cable testing and certification (Fluke)
  • Cable management and labeling
  • Server room and data center cabling
  • Security camera (CCTV) cabling
  • As-built documentation provided
🔌 TIA/EIA Compliant ⚡ Fluke Certified 🌐 Fiber Optic
Backup and Recovery
06 / BACKUP & RECOVERY

Data Backup, Disaster Recovery & Business Continuity

Data loss is not a matter of if — it is a matter of when. Ransomware, hardware failure, human error, and natural disasters can all wipe out critical business data in seconds. Our backup and disaster recovery solutions ensure your business can recover quickly from any scenario.

We implement multi-layered backup strategies combining local, offsite, and cloud backups with automated testing to guarantee your data is always protected and recoverable.

  • Automated daily, hourly, or real-time backups
  • Cloud backup with AES-256 encryption
  • Local NAS and offsite backup solutions
  • Disaster Recovery Plan (DRP) development
  • Recovery Time Objective (RTO) under 4 hours
  • Monthly backup testing and verification
  • Ransomware-resistant immutable backups
🔒 AES-256 Encrypted ☁ Cloud + Local ⚡ 4hr RTO
CASE STUDIES

REAL RESULTS FOR REAL BUSINESSES

How we solved complex IT challenges for clients across South Carolina.

Case Study 1
NETWORK INFRASTRUCTURE

Whitfield Manufacturing — Columbia, SC

Redesigned a legacy network for a 120-employee manufacturing plant. Replaced aging switches, implemented VLAN segmentation, and deployed WiFi 6 across 3 buildings.

▲ 340% network speed improvement
Case Study 2
CYBERSECURITY & RECOVERY

Osei Family Clinic — Charleston, SC

Responded to a ransomware attack on a medical clinic. Contained the threat in 45 minutes, recovered 100% of patient data from backups, and implemented a full security overhaul.

✅ 100% data recovery, zero ransom paid
Case Study 3
CLOUD MIGRATION

Park & Associates Law Firm — Rock Hill, SC

Migrated a 35-user law firm from on-premise servers to Microsoft 365 and Azure cloud. Zero downtime migration completed over a single weekend.

📈 42% reduction in IT costs
SERVICE PLANS

MANAGED SERVICES PLANS

Flexible plans designed to fit your business size and budget. Contact us for a custom quote.

TIER 01
STARTER
Perfect for small businesses with up to 10 users needing reliable IT support.
  • Remote IT support (business hours)
  • Monthly system health check
  • Basic antivirus management
  • Email and Office 365 support
  • Patch management
GET A QUOTE
TIER 02
PROFESSIONAL
Ideal for growing businesses with 10–50 users requiring comprehensive IT management.
  • 24/7 remote & on-site support
  • Proactive network monitoring
  • Advanced endpoint security
  • Cloud backup (daily)
  • Quarterly IT strategy review
  • Dedicated account manager
GET A QUOTE
TIER 03
ENTERPRISE
Full-scale IT management for organizations with 50+ users and complex infrastructure needs.
  • Everything in Professional
  • vCIO strategic consulting
  • Disaster recovery planning
  • Compliance management
  • Custom SLA agreements
  • Priority on-site response
GET A QUOTE

* All pricing is custom-quoted based on your specific infrastructure and needs. Contact us to schedule a paid assessment visit.

FAQ

FREQUENTLY ASKED QUESTIONS

Do you provide services outside of South Carolina?
Yes, we do. Projects outside of South Carolina are handled as Special Projects with custom scoping, pricing, and timelines. Contact us to discuss your specific needs and we will put together a tailored proposal.
How quickly can you respond to an emergency?
For clients on our Professional and Enterprise plans, we guarantee a 1-hour remote response and 4-hour on-site response for critical issues anywhere in South Carolina. Starter plan clients receive same-business-day response.
How does the initial assessment visit work?
Absolutely. We offer a complimentary IT assessment for all new clients. This includes a review of your current infrastructure, identification of vulnerabilities and inefficiencies, and a no-obligation proposal for how we can help.
Can you work with our existing IT team?
Yes. Many of our clients have internal IT staff and use us to supplement their capabilities, handle overflow, or provide specialized expertise in areas like cybersecurity, network design, or cloud migration.
What industries do you serve?
We serve businesses across all industries including healthcare, legal, manufacturing, retail, logistics, real estate, and professional services. Our solutions are tailored to meet industry-specific compliance and operational requirements.

NOT SURE WHICH SERVICE YOU NEED?

Talk to our team. We will schedule an on-site assessment visit and recommend the right solution for your business.

SCHEDULE AN ASSESSMENT LEARN ABOUT US